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Access to Buk with Email or DNI

Updated

Users can access Buk using theirdocument number(DNI and country equivalents) oremail. Below we explain how it works and what you should keep in mind:

1. What is “Login con Número de Documento”?

It is a setting available inParámetros Generalescalled "Login con Número de Documento", which allows users to access the platform using their document number, in addition to email.

When enabled, on the login screen users will be able to log in using the following methods:

  • Email

  • Document number, depending on the country (DNI/RUT/RFC/Cédula)

2. Who can use login con Número de Documento?

This access is available for users whosedocument number is registeredcorrectly.

Requirements for it to work:

  • The user must exist in Buk and beactive

  • They must have theirdocument numberregistered (in their employee profile, according to the company's configuration)

  • They must have apasswordcreated (account activated)

🔔 If the document number is not registered (or is incorrect), the user will not be able to log in using their document.

3. How to enable “Login con Número de Documento”?

  1. Go toParámetros Generales

  2. Find the optionLogin con Número de Documento

  3. Enable it

✅ By enabling it, the platform will allow logging in with a documentin additionto email (does not replace the traditional login).

4. Which identifier is used in each country?

To log in with a document, the user must enter their national identifier, which varies by country:

  • Mexico:RFC (Registro Federal de Contribuyentes)

  • Chile:RUT (Rol Único Tributario)

  • Peru:DNI (Documento Nacional de Identidad)

  • Colombia:Cédula de Ciudadanía

This information must be registered beforehand for the login to work.

5. Password reset

To recover the password, the user will use the available channels (depending on how the company operates and what is registered):

  • If they have a valid and accessible email (corporate or personal), recovery can be by email.

  • If the user does not have access to the registered email, recovery will be limited.

💡Still have questions?
If this article does not fully answer your question or you need support in a particular case, our team is available through the support channels.

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🤖 This article was translated using artificial intelligence. View original article.

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