If activation or welcome emails are not delivered, check the following:
- The email address is correctly spelled and recorded in the collaborator's profile.
- The collaborator has already verified their email address.
- The collaborator's mailbox is not full or subject to restrictions.
- The email hasn't landed in the spam or junk folder.
- There are no problems with your company's mail server.
📌 If everything is in order and the collaborator still doesn't receive the email, contact Support to check the delivery status.
🤖 This article was translated using artificial intelligence. View original article.